We are hiring Customer Service Representatives from Round Rock to handle inbound support, help desk, and back-office tasks for both commercial and public sector clients of Texas. In this role, you’ll assist customers with product inquiries, troubleshoot basic issues, and ensure a great customer experience.

This is a great opportunity to start or grow your career with industry-leading training and potential career paths like Supervisor, Trainer, or Operations Manager.

Job Title: Customer Service Representative
Location: Round Rock, Texas
Job Type: Full-Time
Education: High School Diploma or Equivalent
Experience: Entry-Level to Experienced
Salary: Competitive

Key Responsibilities of CSR jobs in Round Rock

• Handle inbound/outbound calls professionally of Texas clients
• Resolve customer inquiries and technical issues
• Accurately document customer interactions
• Follow company policies, scripts, and procedures
• Use internal systems to manage accounts and track issues
• Escalate complex problems when needed
• Stay updated through ongoing training

Requirements for Customer Service jobs nearby Round Rock

• Minimum 18 years of age
• High school diploma or equivalent
• Strong English communication skills
• Typing speed of at least 20 WPM
• Should be familiar or native with Round Rock areas
• Basic computer skills and familiarity with MS Office
• Excellent problem-solving and multitasking abilities
• Regular attendance and punctuality

Preferred (Not Required):

• 1+ year in customer service, tech support, or similar roles from Round Rock
• Experience in federal or state programs

Why Join Us?

• Paid training
• Growth and promotion opportunities in Round Rock
• Supportive work environment
• Flexible scheduling based on project

How to Apply

Submit job application and take the first step towards an exciting customer service career in Round Rock. We’re excited to welcome motivated individuals like you!